● Buying & Supplier Guide

Should commercial clients buy wholesale, locally made or fully custom furniture?

The best choice depends on the item and timeline, with standard stock suited for quick turnarounds, direct importers for bulk single-category orders, and custom furniture for specific spatial requirements.

Coordinating multiple supply sources often creates gaps in warranty support and installation timing.

When are direct importers the right choice?

Direct importers offer competitive pricing on specific product lines because they sell without a dealer intermediary. This is a viable path if you require a high volume of one specific item and have a clear brief. The limitation is the total range, as a task chair importer may not be able to supply matching boardroom tables, workstation systems, or breakout seating to the same standard.

What are the lead time risks for custom furniture?

Custom pieces, such as bespoke reception desks and non-standard configurations, typically take 8 to 14 weeks or longer. This contrasts with standard commercial furniture, which generally has a lead time of 2 to 6 weeks. Coordinating these orders during the fitout design process prevents the risk of moving into a finished office with no desks.

How to distinguish commercial from residential online furniture?

Online purchasing is efficient for supplementary items, accessories, and repeat purchases of products you already know. However, many suppliers sell residential products that sound commercial but lack the necessary certifications. Always check for a commercial warranty and usage rating to avoid buying residential furniture that will fail in a commercial environment.

How to verify furniture before bulk ordering?

High value items like boardroom tables and reception desks require in person verification of finishes and materials. Testing chairs in bulk is essential to ensure the ergonomic adjustments suit your team before a large commitment. Progressive Office’s Kilsyth and Knoxfield showrooms provide the space to test these products and review CAD floorplans.

When to consider second hand or refurbished furniture?

Quality second hand commercial furniture is a practical choice for startups or budget conscious Melbourne businesses, particularly after major CBD office relocations. Refurbished pieces that have been professionally cleaned and re-upholstered are especially valuable. The structural bones of high quality commercial furniture are designed to last for decades.

Frequently asked questions

What is the lead time for standard commercial furniture?

Standard products held by Melbourne suppliers typically have a lead time of 2 to 6 weeks.

Is second hand furniture a viable option for new offices?

Yes, provided you inspect chair mechanisms and check that laminate surfaces are free from irreparable scratches and stains.

Why is a fitout company preferred for furniture supply?

A fitout company integrates furniture selection into the space plan and construction, providing a single point of contact for the entire project.

Questions to ask your supplier before you buy

  • Are spare parts held locally in Australia for this product?
  • Does this product carry a genuine commercial warranty and usage rating?
  • Who handles warranty claims if the manufacturer is based overseas?
Progressive Office has been fitting out Melbourne workplaces since 1989. Here\'s why Australian businesses have chosen Progressive since day one. Visit our showroom in Knoxfield, or speak to a consultant to arrange a free space plan for your office. Download our latest catalogue here.